Cancellation Policy for StufaCart At Stufa Cart, we strive to provide a seamless shopping experience. However, we understand that sometimes you may need to cancel or modify an order. Please review our cancellation policy below for more details.
1. Order Cancellation Request
Eligibility: You may cancel your order within 24 hours of placing it. Once the order has been processed or shipped, cancellations are no longer possible.
How to Cancel: To cancel your order, please contact our customer service team as soon as possible by calling us at +91 9588863959 or emailing us at stufainfo@gmail.com. Be sure to have your order number ready to expedite the process.
2. Order Processing
Once an order has been processed or shipped, it cannot be canceled. In this case, you will need to wait until the item is delivered, and then initiate a return following our Returns & Exchanges Policy.
3. Refunds
If your order is successfully canceled before shipping, a full refund will be issued to your original payment method within 5-7 business days.
If the order has already shipped, cancellation will not be possible, and you will need to follow our return process once you receive the item.
4. Exceptions
If there are any issues with your order that were caused by StufaCart (such as out-of-stock items, pricing errors, etc.), we will notify you immediately, and we will offer a full refund or assist with alternative solutions.
5. Contact Us
For any questions or assistance with order cancellations, please reach out to us at:
Phone: +91 95888 63959
Email: stufainfo@gmail.com
Business Hours: 9 AM to 6 PM
Thank you for shopping with StufaCart! We're here to ensure a smooth and hassle-free shopping experience.
